问题


There is a single choice question about marketing. Answer the question by replying A, B, C or D.
Question: It has been claimed that the three major outcomes from the development of relationship trust are satisfaction, ___________, and continuity (Pavlou, 2002).
A. Reduced perceived risk.
B. Service recovery.
C. Service processes.
D. Efficiency.
Answer:

答案

模型 模型答案 正确答案
金声玉亮2.0 A. Reduced perceived risk. A
deepseekr1

The three major outcomes of relationship trust according to Pavlou (2002) are satisfaction, reduced perceived risk, and continuity. Trust diminishes the uncertainty customers feel, leading to **reduced perceived risk** (A). This aligns with the logic that trust fosters a sense of safety, enabling ongoing relationships (continuity) alongside satisfaction. Other options like service recovery or efficiency are less directly tied to trust as core outcomes.

Answer: A
A
gpto1 A A
GPT-4o A. Reduced perceived risk. A
llama3.1-70B-Instruct

A
A
llama3.1-405B-Instruct

A. Reduced perceived risk.
A
DeepSeek-Coder-V2 A. Reduced perceived risk. A
Qwen2-72B-Instruct A. Reduced perceived risk. A
baichuan4 A. Reduced perceived risk. A
doubao A A
minimax A. Reduced perceived risk. A
kimi A. Reduced perceived risk. A
wenxinyiyan A

解析:在营销学中,关系信任的建立通常被认为会带来几个主要的结果。根据Pavlou(2002)的研究,这三个主要结果包括满意度、降低的感知风险(Reduced perceived risk)和连续性。满意度指的是客户对产品或服务的整体满意程度;降低的感知风险指的是由于信任关系的存在,客户在购买或使用产品或服务时感知到的风险降低;连续性则指的是这种信任关系有助于维持长期的商业关系。因此,根据题目中的描述,正确的填空选项应该是“降低的感知风险”(Reduced perceived risk),即选项A。其他选项如服务恢复(Service recovery)、服务流程(Service processes)和效率(Efficiency)虽然都是营销学中重要的概念,但在此上下文中并不适用。
A
zhipu A. Reduced perceived risk. A
gpto1 A A